Refund policy
Refund Process & Timeline:
Once your return is received and inspected, we will notify you of the refund status. Approved refunds are processed to your original payment method within 3 to 5 business days. Shipping charges are non-refundable unless the return is due to our error.
Return Policy:
Return Eligibility:
You may request a return if:
- The product was received damaged or defective.
- You received the wrong item.
- The request is made within 48 hours of delivery.
- The product is unused, unopened, and in its original packaging.
How to Request a Return:
- Contact our support team within 48 hours of delivery.
- Share your order number and clear photos of the item, if damaged or incorrect.
- Our team will review your request and share return instructions if approved.
Contact Us:
For questions about returns or refunds, reach out to us:
WhatsApp: [your number]