Shipping policy
At DermaZeal, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your orders.
Order Processing:
- Orders are typically processed within 1–2 business days after they are confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales, promotional events, or periods of high order volume, processing times may be slightly longer.
Shipping & Delivery:
- We currently deliver across Pakistan.
- Estimated delivery time is 2–5 business days, depending on your location.
- Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges:
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
- Any free shipping offers will be clearly communicated on our website or during promotional campaigns.
Order Tracking:
- Once your order has been shipped, you will receive tracking details through the contact information provided at checkout, where available.
- You can use the tracking information to monitor the status of your shipment.
Incorrect Shipping Information:
Please ensure that your shipping address and contact details are accurate before placing your order. DermaZeal is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Delivery Delays:
While we work with trusted courier partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.
Contact Us:
If you have any questions about shipping or need assistance with your order, please contact us.
WhatsApp: [Your WhatsApp Number]